1. Order Flow
2.Shopping tips:
.inquiry
When you are visiting our website, you will see many products ready for your choice in the index page and products page. The description of our single product related two aspects, OEM and ODM. In most cases, the value of the products explains the showing product, while the chart below is many alternative values corresponding to the OEM products values. Considering the feeling of the visitor and the length of the page, we would not show too much same information in the pages of single page, while you can find it in the pages like Hats material and size, Package & Delivery ,Products design and so on.There would be a collection of some information like this. Certainly, you can ask the service on line to consulting any questions. When the situation of orders is confirmed , you can send a message to us from the page of request a quote or other ways we offer.
.Quotation
When we receive the information of order, we will contact with you through messages or other way to confirm some details. Then we will give a quotation for your order according to the material , manufacturing technique etc.
.Payment
Through a initial communication, this phase we are clear to your orders, at the same time you have a knowledge of our service and ability of design and produce. In this case, if you decide to make a sample or bulk production, you should pay some fees for the sample or parts of bulk production, so that we could arrange a list of produce. The ways of payment include L/C,D/A,D/P,T/T, Western Union, MoneyGram, paypal and so on.
.Mass production
We believed that we have reached a
consensus after the samples to your taste, while during the period of the Mass
Production, we will inform you the information updated. You can also ask for the
related photos in case of need.
.Order arrangement
.Package, Transportation,Customer clearance,Check goods
In the ordinary course of event,
the package will use paper box, the ways of transport can be by sea, by air, by
land etc. Our company has signed agreement with the international transport
companies like DHL / FEDEX / UPS / TNT / EMS, which help us deliver goods
quickly with more preferential price to lower transport cost for our customers.
In terms of custom clearance, both the certificates we have and the experience
these years will be a guarantee. Finally the goods arrival, then you can check
your goods. We have a 97.5% customer satisfaction, which is a convincing data
for our hats and the other sessions.
.After sale service
7*24 hours service online
Quality noncompliance with
requirements ,no more the rest payment
Delay of TOD because of the duty of factory, all the money paid will get refunded.